Terms & Conditions for Tincknell Heating

Website Terms and Conditions

Welcome to the Tincknell Heating ("Tincknell Heating Services", "Tincknell Plumbing" & Heating", "Tincknells") website. Tincknell Heating are independent Heating Specialists. Visitors to this site are bound by the following terms and conditions so please read this carefully before going on.

All copyright and other intellectual property rights in any material (including text, photographs and other images and sound) contained in this web site is either owned by Tincknell Heating or has been licensed to Tincknell Heating by the rights owner(s) so that Tincknell Heating can use this material as part of its web site. You are only allowed to use this web site and the material contained in the web site as set out below. If you wish to do anything else with any of the material you must obtain the written permission of the owner of the rights in that material. This web site contains trade marks of third parties licensed to Tincknell Heating for use on this web site. You are not allowed to copy or otherwise use any of these trade marks in any way except as set out below. If you wish to do anything else with any of the trade marks you must obtain the written permission of the owner of that trade mark.

What you are Allowed to do

You may access any part of the web site. You may print off one copy only of any individual page for your own personal use, as long as you do not do any of the things set out under "What You Are Not Allowed to Do".

What you are Not Allowed to do

You are not allowed to copy (whether by printing off onto paper, storing on disk or in any other way), distribute (including distributing copies), alter or tamper with in any way or otherwise use any material contained in the web site except as set out under "What You Are Allowed to Do". You are not allowed to copy or use any material from the web site for any commercial purpose at all. You are not allowed to remove any copyright, trade mark or other intellectual property notices contained in the original material from any material copied or printed off from the web site. You are not allowed to link to this web site without our express written consent. If you wish to provide a hypertext or other link to this web site. Please contact us with details of a) the URL(s) of the web page(s) from which you are proposing to link to this web site, and b) the URL(s) of the web page(s) on this web site to which you are proposing to link, and we will consider your request. The decision as to whether to agree to your request is at our discretion and we are not bound to do so.

Disclaimer

Any purchase of any goods or services available through this web site will be subject to these terms and conditions and the conditions of sale. If there is any conflict between these terms and conditions and the conditions of sale, these terms and conditions will take precedence. No variation to either these terms and conditions or the conditions of sale will be effective unless this is in writing and signed on behalf of both you and Tincknell Heating. You are solely responsible for deciding whether any of our products or services are suitable for your purposes. Please read the conditions of sale carefully before ordering any goods or services through this web site. This web site may include links to external web sites. These external web site may appear as a full screen or as a frame within the screen. The links to them are provided in order to help you find services and/or products which may be of interest to you quickly and easily. You are solely responsible for deciding whether any services and/or products available through any of these web sites are suitable for your purposes. Tincknell Heating is not responsible for the owners or operators of these web sites or for any goods or services they supply or for the content of their web sites and does not give or enter into any conditions, warranties or other terms or representations in relation to any of these or accept any liability in relation to any of these (including any liability arising out of any claim that the content of any external web site to which this web site includes a link infringes the intellectual property rights of any third party). All information or advice provided as part of this web site is intended to be general in nature and you should not rely on it in connection with the making of any decision. Tincknell Heating is not liable for any action you may take as a result of relying on such information or advice or for any loss or damage suffered by you as a result of you taking this action.

Changes to Terms and Conditions and Disclaimer

Tincknell Heating may change the terms and conditions and disclaimer set out above from time to time. By browsing this web site you are accepting that you are bound by the current terms and conditions and disclaimer and so you should check these each time you revisit the site.

Changes to/Operation of Web Site

Tincknell Heating may change the format and content of this web site (or of any goods or services offered via this web site) at any time. Tincknell Heating may suspend the operation of this web site (or suspend provision of any goods or services offered via this web site) for support or maintenance work, in order to update the content or for any other reason. Tincknell Heating reserves the right to terminate access to this web site (and to goods and services offered via the web site) at any time and without notice.

Data Protection

Personal details provided to Tincknell Heating through this web site will only be used in accordance with our privacy policy. Please read this carefully before proceeding. By providing your personal details to us you are consenting to its use in accordance with our privacy policy.

Sale of Goods / Services

Unless expressly stated otherwise all goods and/or services currently available through this web site are provided by Tincknell Heating. All prices quoted by us for goods available through this web site (including prices quoted by e-mail or telephone as a result of an order or application submitted by you through this web site) are intended as an indication only of the likely price of the goods concerned based on the applicable levels of tax and duty as at the date of the quotation. They are not binding quotations. The price quoted may vary in the event there is a change in the applicable levels of tax and duty between the date of quotation and the date of delivery. Once you have submitted an order or application for any goods or services via this web site we will send you an e-mail to acknowledge your order or application. We may also send you a further e-mail to confirm that your order or application contains all of the necessary information to enable it to be processed. However, the order or application will not be accepted until such time as you receive express confirmation from Tincknell Heating that this is the case. This confirmation may be by e-mail or telephone. The decision as to whether to accept any order or application submitted by you for goods/services to be provided by Tincknell Heating is at Tincknell Heating's discretion and we are not bound to do so. In assessing whether or not to offer any goods or services in response to orders or applications submitted via this web site, Tincknell Heating does not use an automated decision process the effect of which would be to refuse the order or application concerned based solely on the processing by automatic means of personal data. Once an order or application has been accepted by Tincknell Heating, Tincknell Heating will provide you with prompt confirmation either by e-mail or by telephone that this is the case. You should keep a copy of all orders or applications submitted to us for your records. Tincknell Heating will use its best endeavours to reply promptly to all correspondence. Such reply may be by e-mail by telephone or in writing.

Complaints Procedure

If you have a question or complaint, please contact us.

Jurisdiction

We currently only sell goods and services through this web site to residents of England. These terms and conditions are governed by and to be interpreted in accordance with English law and in the event of any dispute arising in relation to these terms and conditions the English courts will have non-exclusive jurisdiction over such dispute.